Privacy Policy

Fine Entertainment | 凡音文化有限公司 ("Onyx," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our website and services.

This policy is drafted in compliance with the Personal Data Protection Act (PDPA) of Taiwan.

We adhere to the principle of "Data Minimization." We only collect:

• Personal Identity Information: Email address (collected via Magic Link authentication). We do not require passwords.
• Transaction Data: Purchase history, invoice numbers, and payment timestamps.
• Input Data: Text scripts provided by you for the purpose of audio generation.
• Technical Data: IP address, browser type, and operating system for security and fraud prevention.

• Processor: All payments are processed by TapPay (Cherri Tech, Inc.) and Cathay United Bank.
• Security: Payment data is encrypted and tokenized using PCI-DSS compliant standards. Onyx only receives a transaction status (Success/Fail) and the last 4 digits of the card for identification purposes.

We use the collected data for the following specific purposes:

1. Service Fulfillment: To generate audio files and provide download links via Supabase Storage.
2. Legal Compliance: To maintain financial records for tax authorities (retained for 5 years as required by law).
3. Communication: To send order confirmations, invoices, and critical service updates.
4. Security: To detect and prevent fraudulent transactions or abuse of our API.

We do not sell, trade, or rent your personal information. We strictly share data only with the following infrastructure partners necessary to operate the service:

• Vercel Inc. (USA): Web hosting and edge deployment.
• Supabase Inc. (USA/Singapore): Database management and authentication.
• TapPay (Taiwan): Payment gateway services.

• Audio Files: Generated audio files are stored in our cloud storage. We reserve the right to delete files that are older than 90 days to manage server costs. Users are encouraged to download their files immediately.
• Account Deletion: You have the right to request the deletion of your personal data. Please contact us at support@onyxstudios.com. Note that transaction records must be retained for legal tax compliance.

We use essential cookies strictly necessary for the operation of the website (e.g., maintaining your login session). We do not use third-party advertising tracking cookies.

If you have questions or comments about this Privacy Policy, please contact us at:

• Entity Name: Fine Entertainment | 凡音文化有限公司
• Tax ID: 24312593
• Address: 2F., No. 79, Anping Rd., Zhonghe Dist., New Taipei City, Taiwan
• Email: legal@onyxstudios.com